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We are very proud of what we do here at Fellside Homes. We do everything with the end customer in mind, and from enquiry to living in your home we want to make sure you are happy and supported throughout the whole process. We value good communication, quick responses and staying true to our commitments. Below is what some of our buyers think of the buying process and their new homes.
“We have lived in our New Fellside home for five months now. We have been delighted with all aspects of our house purchase at all stages of the process. We were provided with an excellent information pack with all the instructions and information about the property the day we moved in. All the ‘snagging’ problems were dealt with quickly and efficiently. We have been struck with the high quality of the fixtures and fittings which is so much better than other new houses we have bought in the past.
Fellside are a local company who genuinely care about the quality of their houses and strive to ensure customer satisfaction. They pay attention to detail and making sure everything is right for their clients. This makes such a change from the big national house builders who seem just concerned about hitting deadlines and schedules with quality being of secondary importance.”
“We just wanted to send our sincere thanks to Fellside homes. We bought our first home from them in December 2018 in Heysham – what a home it is! We reserved the house back in July 2018 and from that day Sara and Lee have guided us through everything with so much attention to detail – we knew we were in safe hands!
Buying our first home was very nerve-racking and at times a bit stressful but Sara kept us firmly grounded and always put our minds at ease. The house its self is just unbelievable, built to the highest specification and not your box standard house! High ceilings, very spacious rooms, additional home comforts like outside light – door number plaque, outside tap! (You don’t get those from your big/corporate building companies!)
We love our home so much we haven’t stop telling everyone about Fellside Homes, that much so our friend has bought her first home from their Carnforth development! We would just like to finish by saying Fellside Homes are fantastic, the professionalism is outstanding, the service is impeccable and the quality is amazing – if your thinking of buying a new home, choose Fellside Homes!”
Thank you Sara, Lee and Fellside Homes for not just building us a house, for building us our beautiful first home!
“We were a bit dubious about buying another new build home given the previous experience we had with a well-known building firm. The location was perfect for us and having looked at the plans for the build we decided to look round with the view to keep our options open. Having found what we thought was our dream house and with a second viewing booked, we soon cancelled the second viewing and had our minds totally changed after visiting Mossgate Quarter!
The customer service and support from Sara and Lee was second to none and heavily influenced our decision to take the plunge of buying another new build. We are now settled in our new family home and from the moment we get to work we are excited to get back home! We had a really turbulent time with selling the two new build properties we owned in order to purchase our Fellside property but Sara was always on the end of the phone for a chat and comforting words of support and suggestions in how to tackle the issues raised with our buyers.
The included extras in our home are like nothing we’ve experienced when buying new before, dishwasher included, outside lights, garden turfed and beautiful Indian stone flags. The size of our new family home has massively increased but the bills are considerably less just proving how energy efficient our new home is. The levels of detail and high end finish has made this home everything we could of hoped for and more. I have proudly recommended Fellside to our family and friends who have been blown away with our new home.
Thank you for everything and making what felt like an impossible task at times easier to manage.”